ICT Help Desk

The ICT Department offers a wide array of services to the Southeast New Mexico College campus. Whether you need advice on existing or new technology, we are here to help. From purchasing new technology for your office or classroom to repair and maintenance of existing technology, we are here to service your Technology Needs! For your convenience, we offer three methods of requesting assistance or reporting issues. Select the method that is most convenient to you.

You can report issues or request assistance by:

  1. Calling the campus ICT Help Desk at 14IT (1448) from any on-campus phone (including those located in classrooms)
  2. Stop by the ICT Help Desk Office in the Computer Science Building.
  3. Use the Schooldude Work Order system from anywhere that you have an internet-connected device.
  4. Click on the SENMC Support desktop icon, during normal operating hours, to get live tech support from a member of the SENMC ICT team (for institution-owned devices).

 The ICT Help Desk hours of operation are Monday-Friday 8:00 am- 5:00 pm. Voicemails to the ICT Help Desk and work orders submitted after hours are addressed the next business day.

SENMC ICT is here to serve you!

Need an ICT specialist?

Not every technological issue can be fixed over the phone. Submit a work order for problems that require a hands-on ICT specialist.

Submit a Work Order

Do you need assistance with an institution-owned device and are off campus?

Request Remote Support